In the terms Goods means window furnishings or other goods supplied by Shutterplus and the subject of the order made by 'you' meaning the person ordering the goods.

1. Our Contract

Our e-commerce website invites you to buy goods from Shutterplus. A binding contract with you will only arise once Shutterplus has recieved payment for the goods in full from you and has notified you of acceptance of your order by e-mail to the e-mail address given by you in the order.

2. Price

2.1 The price for any goods ordered by you will be the price given to you from our website system and confirmed in the confirmation generated after you place your order and to the e-mail address supplied by you. Prices will include all taxes applicable in the UK & Ireland and delivery costs within the UK mainland and Ireland.

2.2 In addition to the price a delivery charge may be payable for goods outside the UK mainland or to other European destinations.

2.3 Subject to clause 4 we will debit the price plus any applicable delivery charge from your debit/credit card on receiving your order or as soon as reasonably practicable.

3. Rights of Cancellation

3.1 You may cancel your order before you have received an e-mail from us confirming your order.

3.2 You cannot change or cancel your order once this e-mail has been sent by us and received by you.

3.3 If you cancel your order before receiving you e-mail confirmation we will re credit any sum debited to us from your debit/credit card as soon as possible.

4. Stock Shortages

4.1 If goods are unavailable Shutterplus will notify you as soon as possible and cancel your order. We will re credit any sum debited to us as soon as possible. We will inform you of a new date for stock availability or suggest an alternative product.

5. Product Variations / Colour Variations

5.1 Whilst every attempt is made to ensure goods sold and delivered match in every respect the descriptions and photo's on our website, any minor or immaterial variations or alterations shall not entitle you to reject the goods nor to claim any compensation for such variation. Many of our products are manufactured from natural products and as such are characterised by their susceptibility to subtle changes in texture or colour. Different batches of the same colour may differ slightly and this is not considered by industry standards to constitute a defect. We strongly recommend ordering products for adjacent windows at the same time to ensure they are finished using the same colour batch.

6. Delivery of your goods

6.1 Shutterplus will deliver goods to the address supplied as soon as is possible.

6.2 Ownership of and risk in the goods will pass to you when delivered and signed for by you. Regarding damaged goods, IT IS IMPORTANT THAT YOU SIGN FOR GOODS "AS DAMAGED" and inform us immediately of any damage that has occured to the goods contained within the package. Please note that on occasions a damaged or dented package may well (as intended) contain perfect goods.

7. Defective Goods

7.1 Shutterplus warrants all goods sold to you will be free of defects for 36 months from delivery.

7.2 If a defect is discovered or occurs within 36 months of delivery you must contact us by e-mail describing the defect. We will then arrange to;

7.3 Either replace of repair the goods at no cost to you or:-

7.4 If goods are not defective but have been subjected to misuse or negligence or have been modified then we will suggest to you the cost of repair/replacement.

7.5 If the goods are defective on delivery (Shutterplus must be notified within 48 hours of receipt), we will arrange for full credit within 30days to your debit/credit card and collection of the goods.

7.6 Except where you are a consumer all other warranties and terms relating to firness for purpose satisfying quality or conditions of goods whether implied by statute or common law are otherwise excluded to the fullest extent of the law.

8. Use of Goods

8.1 By placing an order you are authorising Shutterplus at its descretion to carry out a credit reference or enquiry upon your financial status. We reserve the right to choose not to supply at our discretion.

9. Responsibilities

9.1 No statement, description, recommendation contained in the website, advertisement or communication shall be interpreted to enlarge, vary or overide in any way the terms.

10. Events beyond our control

10.1 We shall have no liability to you for any failure to deliver ordered goods for any delay caused by events or circumstance beyond our control, including strikes, disputes, system breakdown, network access, flood, fire, explosion or accident.

11. Enforceability

11.1 If any part of these terms and conditions is unenforceable the enforceability of any other part of these terms and conditions will not be affected.

12. Data Protection

12.1 We will respect your right to privacy as laid out in the Data Protection Act .

13. Governing Law

13.1 This contract is subject to both English and Irish Law and the jurisdiction of the English and Irish Courts.

Shutterplus is a trading name registered in Republic of Ireland by directors HG Clancy; SM White. Reg. no. 420860; Vat no. 6440860L